FAQ
Plain, honest answers to the questions school leaders and parents ask most.
Does Amal replace the teacher?
No. Amal proposes and explains; the teacher decides. The status it computes, the support plan it recommends, the grouping it suggests, and the response decision it reaches are all suggestions the teacher reviews and can accept, change, or set aside. Nothing acts on a child without the teacher.
Does it label or diagnose children?
No. There are no clinical labels and no diagnoses anywhere in the platform. It describes what a child can do and what to work on next, in growth language. It also does not use the names of international reading frameworks or scales.
Is there a single overall reading score?
No, and that is by design. A single number would hide the detail a teacher needs and would invite ranking children on one axis. Reading is reported per skill and per reading area instead, with each measure at a clear state such as at, near, below, or well below the benchmark, or not yet assessed.
Which grades and subject does it cover?
Today it covers Grades 1 to 4, Arabic reading only: decoding, comprehension, morphology, and vocabulary. Writing and spelling, and Grades 5 and 6, are planned for a later wave and are not in the product yet. See the Roadmap.
Does an AI work on my child?
No. No language model estimates your child’s reading, picks a task, scores a check, or runs alongside their session. Statistics measure and people decide. Language models only help a teacher draft their own writing, such as a note home, and only after the teacher reviews and owns it.
Is my child’s data safe?
Yes, and it is handled with care. No free-text notes are ever written about a child; overrides and context use fixed codes and flags. Records are append-only, so a correction is a new entry and the history stays faithful for review. Access follows roles and the school structure, and each school’s data is kept separate from another’s.
What languages and regions are supported?
The platform is Arabic-first throughout, with an optional English interface for parents. It is in use in Jordan and the Palestinian territories, including the West Bank and Jerusalem. More regions are planned for later waves.
Is it an app or a website?
It is web, today, and it works on every screen size: phone, tablet, laptop, and projector. The student experience restores itself after a refresh, an app switch, or a lock, so a child returns to exactly where they left off. Native mobile apps are planned for a later wave.
Does it rank children against each other?
No. There is no public ranking of children. Teachers see each child’s own picture, school leaders see reading health across classes and schools, and parents see only their own child’s growth.
What happens when there is too little data to judge a skill?
It waits. When the evidence for a skill is split or too thin, the platform marks it “not enough data yet” and stops there, rather than guessing. Nothing downstream acts on a not-yet-decided skill. It would rather say “I do not know yet” than give a teacher a false signal.